CTH Website Review – 24th Sept 2024 – Outstanding Items

Section under “Our Vision”

1)         Section under “Our Vision”
You’ve added some text, can we add the rest please?

See below

2)         I can get to the member area without signing in????

3)         Help I’ve Been Scammed – can we have a Pop Up – “take a look at some of our suggested tools, or contact the support desk to get some urgent help” with two buttons to direct 

4)         Get Involved

a.         Our Team – new text:
If you are interested in joining our team, please make contact with any of the directors. Click on their picture to get an email or send an email to info@communitytechhub.org

b.         Corporate Partner
If you are a member of a corporate who would like to make a contribution, please make contact with Paul Finch paul@communitytechhub.org

We are interested in working with IT Training Teams as well as benefiting from the any corporate volunteer schemes. Of course we would love technology & technical support if you would like to join our cause and donations always welcome.

5)         News Articles – see attached 2 more news articles for inclusion

6)         How will a member sign up know they have a discount code?? A bit clunky that

Include all of this under :

How the Community Tech Hub Helps

A group of technology savvy individuals have come together to form the Community Tech Hub which is supported by local grant funding to help community members gain the benefit of a professional service whatever their personal economic status. We are available to everyone who needs help.

The company is a social enterprise serving the local communities with three core propositions:

1)         Education:

·       quarterly workshops in a community location (online safety / how to …. sessions)

·       classroom style training to address specific subjects

2)         Online resources – hints tips e.g. how to recover

3)         Support Service – help in the home and / or repair the damage caused by issues

This is supported by a Community Tech Hub Club Membership Model which can be replicated across other local communities. Membership will be subsidised for those in need.

Community Tech Hub Club Membership

The Community Tech Hub has a membership model where in each local community where the Hub exists, people will be encouraged to join that club; E.g. The Grundisburgh Tech Hub Members Club will have the following benefits:

1)         Advanced notice on any events & training course

2)         Includes 4 x 2 hour Workshops per annum

3)         Gives right to request help from the support desk

4)         Have access to our online resource database (when available)

5)         Possible discounts to Tech based deals (e.g. Kit) & trusted suppliers

Education

The areas that we will focus on are in the room training:

Ø  On specific technology issues as led by the community members

Ø  Detailed App training

Ø  Security awareness training (staying safe)

Ø  How to select a new device

Ø  How to request support (what we need to save you time)

Online Resources

Ø  Recommended tools/apps and crib sheets on how to use

Ø  How to break free (if you’ve had your email hacked)

Ø  Videos of training sessions and workshops

Ø  Support request

Support Service

This is a one-to-one in the home technical support service to help people recover from mistakes, software/hardware issues or overcome hacks & scams.

All members of the tech team have been DBS checked and have undertaken safeguarding training. Please see our Safeguarding Policy for more information.